Auto-retry with grace
Failed payments retry automatically over the following days. A configurable grace window keeps the subscriber at full access while recovery runs.
Subscriptions
The subscription layer for mobile apps
The full subscription engine — built for the migration moment. Lifecycle, customer portal, recovery, invoicing, and revenue recognition, all operated by Recurr.
Customer portal includedBranded everywhereRevenue recognition built in
01Lifecycle
The subscription state machine
Created at sign-up, modified through the migration, ended on cancellation. Recurr owns the record and emits webhooks at every state change — your app, CRM, and accounting stay aligned with what billing actually does.
01 · Create
Sign-up, trial, plan select
The first subscription event captured on your Stripe Connect account from the moment the subscriber checks out.
trialplan_selectcheckout
02 · Modify
Upgrade, pause, resume
Plan changes and proration handled at the state-machine level. Subscribers see the right charges; you see one clean event log.
upgradedowngradepauseresume
03 · End
Cancel, refund, offboard
Subscription retires cleanly. Entitlement-sync hooks fire so app access matches billing on the same beat.
cancelrefundchurn
02Migration state
Built for the migration moment
During migration, subscribers can hold a store subscription and a Recurr subscription at the same time. Recurr tracks both, keeps app access continuous when the store sub ends, and never lets a subscriber pay twice.
Store subApple / Google
Recurr subon your Stripe
Pre-migrationOverlap windowPost-migration
active — store-billed
scheduled — not yet charged
active — Recurr-billed
Dual-state tracking
Single source of truth for which entitlement is live, for which subscriber, when — while both subs co-exist.
No double-billing
Recurr waits for the store sub to end naturally before charging. Subscribers never pay twice for the same period.
Continuous entitlement
When the store sub cancels, Recurr's takes over without an access break — no “downgraded to free” moment, no support ticket.
03Customer portal
Self-service that looks like yours
Your subscribers manage their own subscriptions on your domain, in your brand. Lowers support load. Raises retention. Never breaks the trust your app earned.
Self-service
Update payment method, switch plans, view billing history, download invoices, cancel — all without contacting support.
Branded on your domain
Lives at billing.yourapp.com, your logo, your colours. Subscribers never see a Recurr or Stripe URL.
Magic-link entry
Emailed links drop subscribers into the portal in one click — no password, no friction. Same mechanic powers the recovery + cancel-save flows.
billing.lumen-sleep.com / subscription
Lumen Sleep
Your subscription
Manage your plan, billing, and payment method.
Lumen Pro · Annual
Visa •••• 4242 · Renews 14 Jun 2026
$89.99 / yr
+ tax · USD
Switch planUpdate cardDownload invoice
Support · lumen-sleep.com/helpPowered by recurr
04Recovery
Recover failed payments. Prevent involuntary churn.
Failed payments are one of the largest sources of preventable revenue loss in subscription. Recurr's recovery layer walks them back to active billing.
Branded dunning
Recovery emails sent from your domain, branded to your app. Clear copy, single CTA, no payment-collector language.
One-click card update
Magic-link drops the subscriber into a branded portal where they update their card in seconds. Card update → renewed billing → reactivated access.
05Finance ops
Built for your finance team
Branded invoices, audit-ready revenue recognition, and clean exports into your accounting stack — without a CSV reconciliation project.
Invoicing & receipts
Branded documents, automatic delivery
Branded PDF invoices
Every invoice on your domain, your logo, your tax IDs. Downloaded from the portal or via emailed magic-link.
Automatic receipts
Receipt emails fire on successful payment, refund, plan change, and renewal — from your sender domain, no Recurr or Stripe branding.
Customisable templates
Per-tenant templates. Override per-region, per-tax-jurisdiction, or per-plan when finance teams need the variation.
PDF · Email · Per-region override
Revenue recognition
Audit-ready, included
Real-time deferred revenue
Every charge auto-splits into earned + deferred at the moment of billing. Annual subs amortise across 12 months; monthly subs recognise on cycle.
ASC 606 + IFRS 15
Performance-obligation tracking + contract-modification handling built in. The standards your auditors already expect.
Accounting exports
Journal entries to QuickBooks, NetSuite, Xero, CSV. A real ledger feed per period — not a spreadsheet reconciliation.
ASC 606 · IFRS 15 · QuickBooks · NetSuite · Xero
06Developer surface
Subscription state in your stack
Webhooks, API, and entitlement sync. Your app, your CRM, and your accounting stay in sync with what billing actually does.
Webhooks
Signed events fire on every subscription state change — created, modified, paused, churned, recovered, refunded. Your backend stays in sync without polling.
API access
REST endpoints for everything the dashboard does — read, create, modify, cancel subscriptions. Idempotent by default.
Entitlement sync
Subscription state pushed to RevenueCat, Adapty, Firebase, or your custom backend. App access matches billing without your team writing the bridge.
Security
Secure by design
- Card data never touches Recurr
- Plugs into your existing auth
- Encrypted at rest, TLS 1.3, audited
Audit
See it on your numbers
The audit translates these subscription mechanics into dollars on your ARR + fee mix — recovery, ongoing margin, and the cash-flow release at switchover.