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Test mode is used before a live pilot cohort is contacted. It helps the customer and Recurr validate event payloads, destination delivery, access-continuity behavior, and support diagnosis paths.

What to test

  • Event authentication
  • Destination reachability
  • Subscriber identity mapping
  • Access-state updates
  • Payment outcome handling
  • Refund and cancellation state handling
  • Data export shape
  • Support escalation fields

What test mode does not prove

Test mode does not prove subscriber uptake, retention, or support load. Those are pilot outcomes. Test mode proves that the integration path behaves before real subscribers enter the flow.

Production readiness

Before production cohorts, Recurr and the customer confirm:
  • Live credentials
  • Live payment rail
  • Live branded surfaces
  • Access-continuity path
  • Event destinations
  • Support path
  • Rollback or pause rules