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POST
/
tickets
/
{ticketId}
/
resolve
Mark a ticket resolved
curl --request POST \
  --url https://api.recurr.dev/v1/tickets/{ticketId}/resolve \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "resolution_note": "<string>"
}
'
{
  "id": "tkt_01HQX...",
  "subscriber_id": "<string>",
  "created_at": "2023-11-07T05:31:56Z",
  "subject": "<string>",
  "body": "<string>",
  "resolution_note": "<string>",
  "resolved_at": "2023-11-07T05:31:56Z"
}

Authorizations

​
Authorization
string
header
required

Your Recurr secret API key as a Bearer token: Authorization: Bearer rk_live_….

Keys are environment-scoped — rk_live_ operates on live data, rk_test_ on isolated test data (see Test mode). Create, scope, and rotate keys in your dashboard (Settings → API keys, developer role). Secret keys are server-side only — never ship them in an app binary or client JavaScript.

Headers

​
Idempotency-Key
string

Idempotency key for safe retries on write operations. Pass a unique key per logical request; Recurr returns the original response for duplicate keys within a 24-hour window.

Maximum string length: 255

Path Parameters

​
ticketId
string
required

Body

application/json
​
resolution_note
string

Response

200 - application/json

Resolved

​
id
string
required
Example:

"tkt_01HQX..."

​
subscriber_id
string
required
​
topic
enum<string>
required
Available options:
billing_question,
refund_request,
plan_change,
cancel,
payment_issue,
other
​
status
enum<string>
required
Available options:
open,
resolved,
closed
​
created_at
string<date-time>
required
​
subject
string
​
body
string
​
source
enum<string>
Available options:
help_center,
billing_portal,
email_reply
​
priority
enum<string>
Available options:
normal,
high
​
resolution_note
string | null
​
resolved_at
string<date-time> | null